Empathy, how important is it for today's leaders?

Empathy, how important is it for today’s leaders? Now that businesses are re-opening and many who have been on furlough are beginning to return to working life, is empathy in our leaders currently the most important trait? Definition of Empathy We can define “Empathy” as the capacity to understand and or share the feelings of…

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The new normal

With the new government, roadmap signposting us to embrace a “New Normal” way of conducting our lives; with the 2m rule becoming part of our everyday vocabulary and therefore how we behave socially, and as a business, we find ourselves creating the “New Normal”. Until the next phase, one thing I have learned over the…

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Building Rapport

Body language an insight Do people often look at you and say, “I can tell what you’re thinking”. Are you failing to read signals that are being sent to you? If so, then read on…… Body language can have a profound effect on your negotiating strength. If you can interpret what others are really saying…

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Here are a few thoughts on different strategies from GMD people around Time Management tools and how they can help you improve your own time effectiveness. Effective Time Management Tools. Setting SMART goals – make sure the goals you set for yourself are Specific, Measurable, Attainable, Relevant, and Time-bound. Effective planning – make sure you have clear…

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working week

Is it coming up to the weekend, is it the weekend, or have I missed the weekend? Am I the only one that temporarily forgets which day of the working week it is? While in general terms the working population is now spilt into key and essential workers who are rushed off their feet and,…

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Never Give Up

Have you ever noticed that sometimes in life, be it in business or sport, it is not the most talented that win or rise to the top? It is those who had the self-discipline to keep persevering, continue learning, fine-tuning and not giving up. While the current business environment is incredibly challenging, and most of…

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Emotional Intelligence

With a financial year-end looming for many of us, especially in the Automotive industry, a solid and productive finish is the aim of the game. For those in customer-facing roles, being able to understand the customer is a key driver when it comes to securing the all-important deal while still ensuring that the customer experience…

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Performance

As we reach the final month of the financial year, we understand the importance of raising our performance and our will to succeed. We can liken it to the teams playing in the current Six Nations Rugby Championships – players train hard to succeed at club level rugby all season, but with the final goal…

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EQ or IQ

GMD is delighted to be working with Dr Mark Pegg from Ashridge Executive Education, on a number of learning initiatives around Emotional Intelligence, Wellbeing and Mental Health awareness within the workplace, here are his thoughts around IQ vs, EQ. One of the joys of working in learning and development and business at the same time…

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