Unlocking Your Team's Talent
Maximising the v-shaped
COVID-19 recovery with
Digital Sales Creator
We might debate whether the economic recovery post the COVID-19 pandemic will be either a V or U shape, however one thing we can all be confident about is that our customers will want to conclude a large majority of the sales process over a digital platform rather than face to face in the medium term. Maximising your teams effectiveness and confidence over these platforms will be paramount to guarantee success and to grow your business.
GMD People offer Digital Sales Creator, a Virtual Instructor Led Training Program to increase your conversion rate by enhancing the customer experience. Now that we are moving into live video it is even more important that your teams are up-skilled to deliver a professional live interaction with your customers over these
platform touch points.
Understanding the mindset of the post Covid-19 customer
Establishing and delivering successful outcomes
Increasing Value around you and the service you offer
Develop Relationships by Creating Trust
Customer centric presence EQ and understanding the variables beyond price
Developing video presence and presenting skills
Tools & Strategies developed
Identifying & understanding personality types
Using the trust equation to build better relationships
Active virtual listening
Asking well formed outcome questions
Injecting energy & engaging your audience
Using NLP-Neuro Linguistic Programming to understand and influence mindset
Introducing VHF phrase matching response
Video preparation, structure & impactful content
At GMD People we focus on successful leadership and team development within the retail sector. Our goal is to unlock the talent and potential within people, to help them consistently perform at their very best.
All our coaches have extensive experience of working within the retail environment allowing us to draw upon practical real-life examples when delivering our training and coaching programmes.
To book or for more information please contact Paul Canning on 01327 831371 or use the form below.