Building Rapport

Body language an insight Do people often look at you and say, “I can tell what you’re thinking”. Are you failing to read signals that are being sent to you? If so, then read on…… Body language can have a profound effect on your negotiating strength. If you can interpret what others are really saying…

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Empathy, how important is it for today's leaders?

              What is it about inspirational leaders that makes them so different?  Effective leaders equip their people with the skills they need to thrive through change. And they drive business transformation – empowering their teams to embrace, rather than simply accept it.  According to global consultancy McKinsey & Company, change…

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